Privacy Policy
How hPanel Tools collects, uses and protects your personal information when you browse the site, contact us or buy a digital product.
1. Introduction
This Privacy Policy explains how hPanel Tools, operated by Daksh B ("we", "us" or "our"), collects, uses, stores and protects personal information when you visit our website, contact us, download free resources or purchase digital products. We respect your privacy and collect only the information that is genuinely needed to run the service and to deliver what you ask for. By using this website you agree to the practices described below. If you do not agree, please do not use the site.
2. Information We Collect
We keep data collection deliberately small. Depending on how you use the site, we may collect the following:
- Contact details you submit. When you use the contact form we receive your name, email address, the topic you choose and the message you write. If you send payment proof, this also includes the transaction or UTR number you provide.
- Purchase and delivery records. When a paid product is delivered we store the customer name (if provided), the email address the file was sent to, the product, the amount recorded, the link expiry date and the number of downloads used.
- Technical information. Like most websites, our server may record your IP address, browser type and the time of requests. This is used for security, rate limiting, error diagnosis and download statistics.
- Preferences stored in your browser. Choices such as light or dark theme, preferred currency (INR or USD) and whether you have already seen a pop-up are saved locally on your device.
3. How We Use Your Information
We use the information we collect only for legitimate purposes connected with the service: to reply to your enquiries and support requests; to verify a payment and deliver a purchased product to the email address you provided; to confirm your identity before a protected download starts; to prevent abuse, spam and unauthorised access; to count downloads and improve our products; and to meet legal or accounting obligations. We do not sell your personal information and we do not use it for third-party advertising.
4. Payments
Payments on this site are made through UPI by scanning a QR code or using a UPI ID with the payment app of your choice, or, for prices shown in US Dollars, through PayPal. The payment itself is processed entirely by your payment app, your bank or PayPal. We never see or store your UPI PIN, card numbers, bank account credentials, PayPal password or any other sensitive payment credentials. The only payment details we receive are the amount and the transaction reference that you choose to send us so that we can verify your purchase.
5. Cookies and Local Storage
We use a small number of strictly necessary technologies. A session cookie helps protect forms against cross-site request forgery and keeps administrators signed in. Your browser's local or session storage remembers display preferences and temporary form content. We do not use advertising cookies or third-party analytics trackers. You can clear or block these items in your browser settings; some features, such as remembering your currency choice, may then reset.
6. Third-Party Services
To operate the site we rely on a few external services. Email messages, including contact-form messages and download links, are transmitted through a transactional email provider or SMTP service configured by us. Web fonts may be loaded from Google Fonts, which means your browser connects to Google servers when a page is displayed. Your UPI app, bank and PayPal process payments under their own privacy policies. These providers receive only the information needed to perform their function and we encourage you to review their policies.
7. Sharing and Disclosure
We do not share personal information with anyone except the service providers described above, or where disclosure is required by law, court order or a lawful request from a public authority, or where it is necessary to protect our rights, our users or the security of the website.
8. Data Retention
We keep contact messages and purchase records only for as long as needed to provide support, resolve disputes and satisfy legal or accounting requirements. Download links expire automatically after the validity period shown in your delivery email. Server logs are rotated regularly. When data is no longer needed it is deleted or anonymised.
9. Security
We apply reasonable technical and organisational safeguards, including restricted access to data folders, hashed download tokens, protection against automated abuse, and confirmation of the buyer's email address before a paid download begins. No method of transmission or storage on the internet is completely secure, so we cannot guarantee absolute security, but we work to protect your information and fix problems promptly.
10. Your Rights and Choices
Subject to applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you may ask us to confirm what personal information we hold about you, to correct it, or to delete it where we no longer need it. You may also withdraw consent for non-essential communication at any time. To make a request, email [email protected] from the address you used with us, and we will respond within a reasonable time.
11. Children's Privacy
This website is intended for general audiences and is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can remove it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the service or in the law. The date at the top of this page shows when it was last revised. Continued use of the site after an update means you accept the revised policy.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please write to Daksh B at [email protected] or visit dakshb.co.in.